WangPC Computer Service
Terms & Conditions

 

Our Guarantee Does Not Protect Against

After WangPC Computer Service repairs or replaces the device, the guarantee does not protect against:

-Subsequent mishandling or misuse that causes the frame to bend, twist, or crack, and drops
-Water damage
-Subsequent accidental or purposeful drops
-Tampering with internal hardware
-Damage resulting from attempted customer repairs
-Software issues unrelated to the repair
-Jailbroken devices
-New damages unrelated to the original repair
-Any loss of data occurring as a result of the repair – customers are advised to back up all data prior to repair attempt
-Virus reinfection
-Damage caused by electric shortage or surge

Our guarantee also does not cover the outcome of a repair if certain pre-repair conditions exist, including:
-Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair
-Existence of damage to the frame of device, as noted prior to the repair
-Water damage
-Jailbroken devices
-Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. A WangPC repair specialist will be able to explain in further detail upon diagnosing your specific device. If in doubt, we recommend that you do not attempt to repair on your own, as any damage may affect the repair-ability of your device.
-a NON-Working, damaged or severed home button/Bio-Metric scanner
-Damage caused by electric shortage or surge

Responsibility to Pick Up Devices

Due to space limitations, WangPC Computer Service requests that you pick up your equipment promptly.

If equipment is left with WangPC Computer Service and is not picked up within 60 days after being notified by WangPC that your product has been serviced. WangPC will consider your equipment abandoned and may dispose of your equipment in accordance with applicable law. You agree to hold WangPC harmless for any damage or claim for the abandoned property, which we may discard or recycle at our sole discretion 60 days from customer being notified that your product has been serviced or abandoned.

Data Backup and Recovery Services

In the event of a repair, or any similar circumstances, that requires a device be restored to original settings WangPC will backup data to the best of our ability. If data becomes lost or corrupted during the repair process, though not responsible for the loss of data, WangPC employees will direct affected customers to a reputable data recovery company.